Economist by education, I spent my whole career at the intersections of business, society, technology, science & culture, with the value of design for process, service & product development and more generally with leadership & innovation.
I occasionally speak at conferences around Europe on Internet, Innovation, Social business, Communication and Design related matters.
I live & work in Luxembourg and Berlin.
My areas of interest and expertise are :
- Leadership and innovation management
- Service innovation
- Business model innovation
- Social business & enterprise 2.0
- Intellectual capital management & learning organizations
- Complexity management, trendwatching, backcasting & forecasting
- Customer experience management, service dominant logic & social CRM
- Design management, service design & user experience design
You can work with me for
- workshops
- audits
- consulting & coaching
- project management
in any of these areas, that I call the ‘new management models’.
I’m also involved in :
- strategybuilders.eu
A Luxembourg based network of national and international management consultants. - projetspublics.lu
A Luxembourg based public sector innovation consultancy (website is in french only). - nectar
A Berlin based user experience design & service innovation agency. - integratetplace
A multidisciplinary design consultancy specializing in 3 dimensional design & urban communication.
