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Mobile apps as touchpoints in a service system

In September 2011 I had the pleasure to be invited by my good friend and augmented citizen Dan Romescu (@dromescu), a world-travelling mobile tech guru, to the Eastern-European Mobile Monday summit in Bucharest, Romania. The event, which gathered several hundred highly talented mobile developers and small companies mainly from Eastern Europe was sponsored bya series […]

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Interview in Computerworld Romania

Back in September 2011, I made a presentation at the Eastern Europe Mobile Monday summit in Bucharest. Following that presentation, I got interviewed by Computer World Romania in their November 2011 issue. Here is a transcript of the Interview in English: Computerworld Romania: We are facing now may be one of the most disruptive moments […]

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Service Design Network Conference 2010: Workshop on Public Service Design

In October 2010 I attended the Service Design Network conference in Berlin, which was my 3rd yearly SDN conference in a row.  Like always, it was a pleasure to meet & network with my friends & fellows from all over the world (every continent was represented, amazing !). When you are part of a community […]

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