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Category Archives: Events
Mobile apps as touchpoints in a service system
In September 2011 I had the pleasure to be invited by my good friend and augmented citizen Dan Romescu (@dromescu), a world-travelling mobile tech guru, to the Eastern-European Mobile Monday summit in Bucharest, Romania. The event, which gathered several hundred … Continue reading
Posted in Events, Management models, Marketing
Tagged mobile, sd-logic, servicedesign, serviceinnovation, UXdesign
1 Comment
Interview in Computerworld Romania
Back in September 2011, I made a presentation at the Eastern Europe Mobile Monday summit in Bucharest. Following that presentation, I got interviewed by Computer World Romania in their November 2011 issue. Here is a transcript of the Interview in … Continue reading
Posted in Economics, Events, Interviews, IT, Management models, Marketing
Tagged serviceinnovation
2 Comments
Service Design Network Conference 2010: Workshop on Public Service Design
When you are part of a community of practice and if people who belong to this community don’t live all just around the corner, it’s great to have occasions for real meetings where you can have exchange on common experiences … Continue reading
